Rula is an inclusive, ethical mental healthcare company redefining the mental healthcare system to improve accessibility, affordability, and quality of care. 

We make it easier for our providers to deliver exceptional, high-quality care, all at no cost to them. 

Contracted Providers have total caseload and schedule control, with no minimum hours or caseload required. They can focus on delivering care while we handle all the administrative heavy lifting, such as client insurance, billing, and marketing. Rula has a diverse, supportive clinical community, so providers feel they’re not working on an island.

For therapy, Rula provides: 

• Individual
• Couples
• Family
• Any modality based on your theoretical orientation and training

For psychiatry, Rula provides medication management with board-certified psychiatric mental health nurse practitioners or psychiatrists.

We support a diverse client population across age, race, gender, and language. Specifically: 

• Age: Clients who are 5 years and older for therapy, and 13 and older for psychiatric services*
• Language: We offer free translation services for patients in over 100 languages
  

*Availability for clients <18 may vary by state.

The vast majority of sessions are held virtually; however, if you and your client prefer to hold your sessions in person, you are more than welcome to do so.

For therapists, fill out this short form on our page and schedule time to speak with one of our dedicated team members. 

For psychiatric providers, please complete this form. Once reviewed, our team will reach out to schedule a time to speak with you further.

During the call, we’ll provide a comprehensive overview of Rula, answer any questions you may have, and walk you through the next steps to join our network.

To join our network, therapists: 

• Must hold an independent, fully unencumbered license
• Must be licensed as a Licensed Marriage & Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Psychologist
• Must be licensed in at least one U.S. State or Washington D.C.*
• Must be able to provide telehealth

To join our network, Psychiatric Mental Health Nurse Practitioners (PMHMPs): 

• Must have 1+ years as a psychiatric nurse practitioner with experience in mental health assessment, diagnosis, triage, managing common psychiatric medication and treatment plans, and managing crisis situations
• Must be board certified as a Psychiatric Mental Health Nurse Practitioner (PMHNP) by the American Nurses Credentialing Center (ANCC) 
• Must hold an unrestricted license and valid DEA number
• Must have independent licensure and/or work with a collaborating Physician, as required by state law
• Must be registered with state Prescription Monitoring Program (PMP)
• Must be registered with the state’s Controlled Substance Registration Program, where applicable
• Must have a master’s or doctoral degree from an accredited university or graduate program in psychiatric mental health nursing 

To join our network, Psychiatrists (MD/DO): 

• Must have experience in mental health assessment, diagnosis, triage, managing common psychiatric medication and treatment plans, and managing crisis situations
• Must be board certified in Psychiatry with an active, unrestricted license and valid DEA number with Schedules II-V listed
• Must be registered with the state’s Controlled Substance Registration Program, where applicable
• Must be registered with state Prescription Monitoring Program (PMP)

During the process of joining our network, you’ll also need to provide: 

• NPI number
• Malpractice insurance
• Resume
• 3 professional references

You’ll still have full control of your private practice. Rula credentials each provider who joins under our network, allowing you to maintain any credentialing you’ve established independently.

Partnering with Rula as an independent contractor is completely free, with no minimum hours or caseload requirements. Our providers have the freedom to decide their client caseload and schedule.

We help attract clients for your practice through direct to consumer marketing and referrals from our insurance partners. We also handle and fund the marketing of your profile online, helping clients find you faster.

For new providers, we gather information about their specialties and the client populations they'd like to serve. Similarly, for new clients, we collect details regarding the services they are seeking, along with their preferences for a provider's race, gender, language abilities, and treatment specialties.
Clients then receive a tailored list of providers that are covered by insurance to choose from. If you feel a client isn't the right fit after the first visit, Rula will ensure they're rematched for the care they need.

We provide a HIPAA-compliant EHR system designed to support your practice. It includes features for conducting telehealth appointments, messaging clients, documentation, and more.

We do the heavy lifting here. Rula collects all copays and coinsurance from clients through our invoicing system, including miss or canceled appointments. We’ll verify client benefits, submit claims, and handle insurance disputes.

Providers still get paid even if a client no-shows, cancels at the last minute, or an insurance claim is denied. Patients are charged a fee to discourage no-shows and late cancellations.

You may bill for designated CPT codes in our payor contracts (ie. 90792, 99214, 90833, 99205, 90791). You may also bill clients directly for non-billable services (i.e., ESA letters, court/probation paperwork, worker’s comp, letter writing) if you make arrangements directly with the client outside of Rula.

You will be paid every other Friday (biweekly) via direct deposit for each completed session you hold within the pay period.

Email & Phone: 

• As a covered entity, it is your responsibility to ensure that your email is HIPAA compliant. We also offer HIPAA-compliant client messaging within our provider portal.
• A mobile phone is considered HIPAA secure as long as a password is enabled on the device. If you prefer to not use your personal cell phone number, Google Voice is another option.

Secure EHR: 

• We have a HIPAA-compliant EHR system to support your practice fully.

Required training:

• All providers are required to complete mandatory HIPAA training annually and at the time of onboarding.
• You may submit proof of external training or take a short, 30-minute course available through Rula at no cost. 

Privacy:

• Patient privacy is of the utmost importance,we never record video sessions nor sell any patient or provider data to any third party.

• We maintain a Code of Conduct to outline professional expectations of our providers. All providers are expected to follow our Code of Conduct.
• We employ a full-time Compliance Officer who is also the HIPAA Privacy Officer. The Compliance Officer is available for HIPAA questions or ethical dilemmas that may arise.
• A Compliance Hotline with an option for anonymous reporting is available to all providers.
• Providers have access to an online database of policies that apply to their work when contracting through Rula.
• In collaboration with the Medical Records team, Compliance handles all payor audits, prepayment reviews, and subpoenas.

We are the custodian of record and retain all records in accordance with HIPAA requirements. The Medical Records team processes all record requests and release of information (ROI) requests. Records are only released by our Medical Records team. Providers are prohibited from downloading, printing or distributing client records.

It’s important to us that you receive exceptional support. Our team is available to answer any questions and provide technical assistance. Plus, a dedicated clinical quality team is on hand to offer case consultations and answer any questions related to clinical care.
We also have a dedicated care coordination team to help providers navigate getting their patients access to higher levels of care.